Warranty and Refuse

RETURN POLICY

  • If you want to refuse the product purchased in the online store, you must send the product back to the HOKEJA PASAULE office: Rūsiņa iela 1a, Rīga, LV-1003.

  • The product can be returned within 14 calendar days from the date of purchase.

  • At the moment you receive the product, please make sure that it fully corresponds to the ordered - manufacturer, model, color, size and other relevant parameters.

  • If you wish to use your right of withdrawal, you must consider the following suggestions:

    • check but do not use the product;

    • keep and do not damage the original packaging and equipment of the product.

  • The money for returned products will be transferred back to your bank account from which payment was made within 5 (five) business days after the product return date.

  • In the case of return or exchange of goods, the delivery fee for the order is not repaid or reimbursed.

  • With the shipment of the product, you will be sent an e-mail with Tracking Number, by which you will be able to track the movement of your product.